Welcome to The Grill Stories. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information through our website, www.thegrillstories.com, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, or other details when you submit a form, subscribe to emails, place an order, or communicate with us.

• Device & Usage Data: Your IP address (anonymized), browser type, operating system, referring URLs, device identifiers, pages visited, and timestamps.

• Location Information: General location inferred from IP address.

• Order & Transaction Info: If you place an order (through our site or a delivery partner), we may receive your order details, delivery address, and payment confirmation.

• Marketing & Communication Preferences: Your opt-ins to newsletters, SMS, promotions, or feedback requests.

• Cookies and Tracking Technologies: See section 6 below.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries, feedback, or support requests

• Fulfill food orders and coordinate delivery or pickup

• Send marketing communications, promotions, or surveys (only with your consent)

• Improve our website experience, analytics, and customer service

• Personalize ads (e.g., on Google, Facebook, or Instagram — if enabled)

• Comply with legal obligations

3. Analytics, Ads & Third-Party Services

We may use the following services (currently or in the future):

• Google Analytics

• Meta Pixel (Facebook/Instagram)

• Google Ads & Remarketing

• Email marketing platforms (e.g., Mailchimp)

• Delivery platforms (e.g., DoorDash, Uber Eats)

• Reservation tools or form providers

These services may collect or receive data about your interactions with our site, which may be combined with data from other websites for ad targeting or analytics. You can learn how Google uses this data here.

4. Sharing of Information

We may share your data with:

• Third-party service providers (analytics, delivery, email, hosting)

• Advertising platforms (if you’ve opted into marketing or visited via ads)

• Regulatory or law enforcement authorities, when required by law

We do not sell your personal information.

5. Your Privacy Rights (CCPA/CPRA – California Residents)

If you reside in California, you have the following rights:

• Right to Know: What data we collect and why

• Right to Access: A copy of your personal information

• Right to Delete: You can request deletion of your data

• Right to Opt Out: You may opt out of data sharing for advertising purposes

• Right to Correct: Fix inaccuracies in your personal information

• Right to Limit Use of Sensitive Information: If we ever collect it (e.g., payment info), you can limit its use

To exercise these rights, email us at info@thegrillstories.com with the subject line "Privacy Request" or visit our Do Not Sell or Share My Personal Information page.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate core site functions

• Understand visitor behavior through analytics

• Personalize and measure advertising

• Store your preferences

You can manage or disable cookies in your browser settings. For more control:

• Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

• Manage Google Ads settings: https://adssettings.google.com

• Adjust Facebook Ads preferences: https://www.facebook.com/adpreferences

7. Data Security

We use reasonable administrative and technical safeguards to protect your data. However, no online transmission or storage method is 100% secure.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

9. Updates to This Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.

10. Contact Information

If you have any questions about this Privacy Policy or your rights, contact us:

The Grill Stories
233 N Maclay Ave, Unit A
San Fernando, CA 91340, USA
info@thegrillstories.com